Website & Application Maintenance
Agreed maintenance and support after launch, with a defined scope rather than an open-ended retainer.
Keep a website or digital system maintained and supported with an arrangement that matches the system you actually have. The included work is written down before it starts.
What is included
- Routine website maintenance
- Troubleshooting inside the agreed scope
- A defined update allowance where included
- Backups and monitoring only when included
- Separately quoted development
Engagement boundary
Support is not a 24-hour service and it does not include unlimited changes. Response expectations, the contract term and how to end the arrangement are part of the written agreement.
Essential care
Routine maintenance for a defined website: agreed updates, basic troubleshooting and the checks named in the arrangement. It is for a known site, not for unspecified new features.
Business care
Maintenance plus a defined allowance for content or technical updates during the month. The allowance is a number of requests or hours, agreed in the arrangement, and unused work does not become unlimited development.
Managed support
Support for a more complex website, application or operational system. The response arrangement, hosting responsibilities, backups and monitoring are stated only where they are actually included.
What stays outside the plan
New features, extra pages, redesigns and other development are quoted separately. Hosting and domain fees are included only when the arrangement says so.
Related services
Pricing
Custom Quotation
Final pricing depends on the confirmed project requirements and scope of work.
Suitable for
- Businesses with a live website that needs a named maintainer
- Teams that want a fixed allowance for small updates
- Systems where the support boundary can be written down
Not for
- A request for unlimited monthly changes
- Around-the-clock emergency cover that has not been agreed
- New product development disguised as maintenance
Frequently asked questions
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Is monthly maintenance publicly priced?
Not until the response arrangement, included updates and running costs are confirmed. The current step is a quotation for the system you have.
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Does maintenance include new features?
No. New features and extra pages are development work and are quoted separately from the care arrangement.
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Do you provide round-the-clock support?
No. The response expectation is the one written in the arrangement. It is not a 24-hour service by default.
Tell Us What You Need to Build
A business website, an online store, a booking system or a custom platform. Share the outcome you need and we will confirm the right scope.